Medical Secretary

Medical Secretary

Join a growing healthcare support team in Cape Town providing vital secretarial services to consultants

Location : Gardens, Cape Town | Salary : R25 000 R35 000 per month

About Our Client

Our client is a fast-growing specialist medical support group providing professional administrative and secretarial services to consultants in private healthcare. With a reputation for accuracy, confidentiality, and efficiency, the business is expanding and seeking dedicated Medical Secretaries at both standard and senior levels. This is an opportunity to work in a collaborative team where attention to detail and patient care are at the heart of everything.

The Role : Medical Secretary

As a Medical Secretary, you will provide high-quality administrative and secretarial support to consultants, ensuring smooth day-to-day operations of private practice. This role is essential in maintaining patient trust, consultant efficiency, and accurate clinical documentation. Positions are available at both entry / standard level and senior level, depending on experience.

Key Responsibilities

Proofread and finalise clinic and theatre letters generated via AI transcription, ensuring accuracy and confidentiality

Manage consultant diaries, including booking patient appointments and coordinating with hospitals

Handle patient enquiries professionally via phone and email

Process referrals and test requests promptly and accurately

Maintain up-to-date and compliant patient records

Liaise with consultants, hospitals, insurers, and patients as required

Support colleagues by covering phones, inboxes, and desks when needed

(Senior level) Oversee complex tasks such as billing queries, theatre bookings, and consultant correspondence independently

(Senior level) Act as a mentor to junior staff and contribute to improving secretarial processes

About You

Minimum 1 years experience as a Medical Secretary

Confident proofreading AI-transcribed clinic letters and managing consultant diaries

Developing knowledge of private practice processes

Comfortable working under supervision, with support available for complex cases

Proven ability to manage consultant practice independently

Strong track record handling billing, theatre bookings, and correspondence without supervision

Experience mentoring junior staff and improving practice management processes

Demonstrates initiative, adaptability, and attention to detail

Desirable :

AMSPAR or BSMSA qualification

Experience in private healthcare

Knowledge of medical terminology and healthcare systems