Furniture Sales

Duties & Responsibilities

SALES CONSULTANT Responsible with the sales team to ensure store profitability through meeting individual and team targets. This role includes everything from engaging a customer on the floor, presenting suitable options as per customer needs, closing the sale and after sale care which include attending to refunds, returns, exchanges or repairs.

The sales consultant also responsible for updating the manager of stock shortages, merchandising needs for the floor and advice on store layout to ensure good customer experience on the floor.

Qualifications : Matric & at least 2 years working in retail sales and furniture sales experience an advantage. Report directly into the Store Manager. Computer literacy : Microsoft Office – especially excel, Possibolt, Drobox. Experience working with CRM / Databases. Critical skills needed to fulfil role? Excellent interpersonal skills? Excellent Communication skills – face to face and email? Effective Time keeping? A responsible and positive attitude? Proven track record of driving results? Able to work under Pressure? Deadline driven - ability to meet targets? Problem solver? Ability to sell and find opportunities in engagement with customers? Customer excellence, Responsibility : Stock Management, Sales, Customer Service, Store operations. Key Activities : Stock Management.

• Check zones daily and update Store Manager if you require additional stock.
• Print pricing for new stock as per template.
• Any defected stock will be reported to the store manager.
• When selling goods to customers always check Possibolt for the number of stock across the business.

If stock is less than 5 units on system call head office to confirm stock availability before a sale can be concluded.

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