Senior Product Manager

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet.

We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.

We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices.

We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

Role Overview

We are looking for an experienced Senior Product Manager to lead the Onboarding & Identity team at Kuda. In this role, you will own and drive the strategy, development, and optimization of customer onboarding processes. This includes enhancing the onboarding journey, reducing friction, and ensuring seamless account creation and upgrades.

You’ll collaborate with cross-functional teams including Design, Engineering, Analytics and Marketing to deliver a roadmap of impactful features and experiments that improve user experience and drive growth. This is a unique opportunity to make a significant impact on Kuda’s growth and our customers’ lives.

Responsibilities

• Take full ownership of the onboarding & identity roadmap,  ensuring alignment with Kuda’s OKRs and setting a clear vision for the team.
• Lead a team of engineers, designers, and analysts,  fostering collaboration and ensuring high-quality execution of the roadmap.
• Own, understand and optimize the onboarding funnel metrics,  utilizing these to share performance with C-Suite executives, direct your roadmap, and identify issues.
• Discover, develop, and improve features  to enhance the onboarding experience, including streamlining account creation and upgrades.
• Collaborate with internal and external stakeholders  to manage product requirements, ensuring compliance with regulatory and operational standards.
• Build world-class onboarding experiments and features  using data, research, and collaboration. Define methods and metrics to evaluate success and failure.
• Coordinate resources and timelines  to ensure on-time delivery with the highest quality.
• Deliver features and products  that create amazing user experiences and validate these with customers.

Requirements

Preferred Qualifications

Benefits

Why join Kuda?

At Kuda, our people are the heart of our business, so we prioritize your welfare. We offer a wide range of competitive benefits in areas including but not limited to :

💜A great and upbeat work environment populated by a multinational team

👴Pension

📈Career Development & growth

😁Competitive annual leave plus bank holidays

🎁Competitive paid time off (Parental, Moving day, Birthday, Study leave etc)

💯Group life insurance

💖Medical insurance

🎁Well-fare package (Wedding, Compassionate and etc)

✅ Perkbox

🏃‍♀️Goalr - employee wellness app

🥇Award winning L&D training

💒 We are advocates of work-life balance, working in a hybrid in office schedule

Kuda is proud to be an equal-opportunity employer. We value diversity and anyone seeking employment at Kuda is considered based on merit, qualifications, competence and talent.

We don’t regard colour, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. If you have a disability or special need that requires accommodation, please let us know.