Senior Functional Analyst

We are seeking a detail-oriented and technically proficient Functional Analyst to support the optimization configuration and delivery of IT systems across our retail business. The successful candidate will work closely with business stakeholders IT teams and vendors to ensure systems meet business needs are properly configured and deliver value through robust functionality and high-quality user experiences. This role bridges the gap between business and IT supporting the development lifecycle from requirements gathering to testing and post-implementation support.

Requirements

• Minimum 4 years in a Functional Analyst or similar role Essential
• Demonstrated experience in functional analysis system configuration and user testing Essential
• Practical experience in software testing and validation Essential
• Understanding of IT support and operations processes Essential
• Exposure to various operating systems (Windows Linux etc.) and internet technologies Essential
• Retail and / or financial services sector experience Essential
• Experience with vendor engagement and management Essential
• Incident management system familiarity (e.g. Jira ServiceNow) Desirable
• Experience working on projects within an SDLC Desirable
• Exposure to cloud-based solutions (Azure AWS GCP) Desirable
• Understanding of change management frameworks Desirable
• Foundational knowledge of cloud technologies and core programming concepts Desirable
• Exposure to project coordination or Agile project environments Desirable

Required Skills :

Minimum 4 years in a Functional Analyst or similar role Essential Demonstrated experience in functional analysis system configuration and user testing Essential Practical experience in software testing and validation Essential Understanding of IT support and operations processes Essential Exposure to various operating systems (Windows Linux etc.) and internet technologies Essential Retail and / or financial services sector experience Essential Experience with vendor engagement and management Essential Incident management system familiarity (e.g. Jira ServiceNow) Desirable Experience working on projects within an SDLC Desirable Exposure to cloud-based solutions (Azure AWS GCP) Desirable Understanding of change management frameworks Desirable Foundational knowledge of cloud technologies and core programming concepts Desirable Exposure to project coordination or Agile project environments Desirable

Required Education :

3-year IT qualification

Key Skills

Food Technology,Invasive Cardiology,Law Enforcement,Apache Commons,ABB,Corporate

Employment Type : Full Time

Experience : years

Vacancy : 1