This job offer is not available in your country.

Motor Claims Consultant

Telesure Investment HoldingsJohannesburg, ZA

20 days ago

Job description

Job title : Motor Claims Consultant

Job Location : Gauteng, Johannesburg

Deadline : October 09, 2025

Quick Recommended Links

Jobs by Location
Job by industries

Job Purpose

Process already-captured claims efficiently and accurately through drawing on the relevant criteria to ensure standardization across the organisation to enable decision making on a claim.

Responsibilities

Prepare insurance claim forms or related documents and review them for completeness.

Enter claims information into database systems.

Pay small claims.

Calculate quantum amount of claim.

Post or attach information to claim file.

Transmit claims for further investigation.

Contact insured or other involved persons to obtain missing information.

Review insurance policy to determine coverage.

Organise or work with detailed office records, using computers to enter, access, search or retrieve data.

Provide customer service, such as limited instructions on proceeding with claimsor referrals to auto repair facilities or local contractors.

Finalise claims and communicate the outcome to the customer

Listen and transcribe client conversations

Request Client Conversation

Retrieve Client Conversation

Issue repair / replace vouchers

Load and action 15 minute messages

Complete Things To Do (TTD's) and requests

Refer to Loss Adjuster when required

Arrange to collect salvage - Non-Motor where applicable

Arrange to collect salvage - Motor where applicable

Education

Matric / Grade 12 / SAQA Accredited Equivalent (Essential); Skills development training accreditation (Advantageous).

Experience

1 or more years' Financial Services industry experience (Essential); Call Centre Experience (Essential); STI experience (Advantageous); 1 or more years' Claims Experience (Advantageous); At least 2-3 years’ experience in a Customer Service environment (Advantageous).

Insurance jobs

Create a job alert for this search

Consultant • Johannesburg, ZA

Related jobs

Promoted

Kyalami Replacement Parts Specialist

Oostelike Personeel KonsultanteMidrand, South Africa

Kyalami Replacement Parts Specialist.Legal requirements : Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted applicants.Appoi...Show moreLast updated: 30+ days ago

Promoted

Claims Team Leader

CFS RecruitmentCenturion, South Africa

Supervising a team of Claims Consultants (focusing on personal and commercial lines).Identify the training and development requirements of the team members. Monitor the performance of each team memb...Show moreLast updated: 20 days ago

Promoted

Junior Technical Medical Sales Consultant

The Legends AgencyCenturion, South Africa

Established in 2008, is a South African company specializing in cutting-edge automation for healthcare, banking, mining, and retail. As the exclusive local distributor of leading technologies, we fo...Show moreLast updated: 30+ days ago

Promoted

Claims and Fines Administrator

Greys PersonnelSandton, South Africa

Proven experience as a Claims Administrator with a solid understanding of working with insurance companies.Ability to negotiate effectively with insurance companies and third parties.Computer liter...Show moreLast updated: 26 days ago

Promoted

Edenvale Automotive Spare Parts Specialist

Oostelike Personeel KonsultanteEdenvale, South Africa

Edenvale Automotive Replacement Parts Specialist.Legal requirements : Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted appl...Show moreLast updated: 30+ days ago

Promoted

Commercial Claims Consultant

CFS RecruitmentBedfordview, South Africa

We are seeking a talented Commercial Claims Consultant to join our team in Bedfordview.As a mid-career professional with 4-6 years of experience in the insurance sector, you will be responsible for...Show moreLast updated: 20 days ago

Promoted

Claims Consultant

Fusion PersonnelJohannesburg, South Africa

Manage and process claims for clients and brokers.Coordinate and oversee contractors and service providers.Build and maintain strong client relationships. Resolve problems efficiently and profession...Show moreLast updated: 27 days ago

Promoted

Midrand Automotive Spare Parts Specialist

Oostelike Personeel KonsultanteMidrand, South Africa

Midrand Automotive Replacement Parts Specialist.Legal requirements : Must be a South African Citizen with a clean criminal background and ITC (no bad debt) - checks will be done on shortlisted appli...Show moreLast updated: 30+ days ago

Promoted

Claims Administrator - Centurion

PRR RecruitmentCenturion, South Africa

PERSONAL LINES CLAIMS ADMINISTRATOR – CENTURION.If you're an administrative maestro with a passion for insurance, we've got the perfect role waiting for you. Step into a high-impact position where y...Show moreLast updated: 30+ days ago

Promoted

Loss Adjusting Manager

The Recruitment Councilsandton, Gauteng, South Africa

Lead as a Loss Adjusting Manager Sandton or Cape Town.A leading insurer is looking for an experienced.This is an excellent opportunity for a strategic leader with a strong background in constructi...Show moreLast updated: 30+ days ago

Promoted

Claims Consultant : Business Insurance

Telesure Investment HoldingsJohannesburg, ZA

Job title : Claims Consultant : Business Insurance.Job Location : Gauteng, Johannesburg.Obtain information from insured or designated persons for the purpose of validating claims using all resources...Show moreLast updated: 26 days ago

Promoted

Consultant, Claims

Standard Bank GroupRoodepoort, Gauteng, South Africa

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to ...Show moreLast updated: 4 days ago

Promoted

Life Claims Assessor

Isilumko Staffing (JHB)Johannesburg, South Africa

To ensure claims are assessed accurately and communicated effectively, in line with business rules and service level agreements. Assess an average of 7 benefits per day.Communicate formally and prof...Show moreLast updated: 13 days ago

Promoted

Claims Assessor : Life / Death / Disability / Severe illness - 6 month contract

Isilumko Staffing (JHB)Johannesburg, South Africa

Position : Claims Assessor – Individual Life Benefits.Industry : Long-Term Insurance | Banking Client.Are you a detail-oriented professional with a passion for precision, service excellence, and impa...Show moreLast updated: 12 days ago

Promoted

Personal Lines Claims Insurance Administrator

PRR RecruitmentCenturion, South Africa

Personal Lines Claims Administrator.R18K – R30k CTC (Qualification & Experience Dependent) – Based in Waterkloof.Join a dynamic insurance team as a. Personal Lines Claims Administrator.You’ll be res...Show moreLast updated: 30+ days ago

Promoted

Insurance : Claims Consultant

Emporium Human CapitalRoodepoort, South Africa

Insurance : Claims Consultant - POS25208.R160,000 and R200,000 CTC + Performance based bonus.This role involves managing the full claims process for short-term insurance clients, ensuring accuracy, ...Show moreLast updated: 30+ days ago

Promoted

Consultant, Claims

Standard Bank of South Africa LimitedRoodepoort, Gauteng, South Africa

Business Segment : Insurance & Asset Management.Location : ZA, GP, Roodepoort, 4 Ellis Street.To consistently and pro-actively apply a customer centric approach to effectively manage the claims proce...Show moreLast updated: 4 days ago

Promoted

Insurance Operations and Claims Manager

FempowerCenturion, South Africa

Develop functional unit business plans for both the life and non-life insurance business to contribute to the achievement of strategic objectives of the organisation. Oversee the effective functioni...Show moreLast updated: 30+ days ago