Step into the Linux Server operations team at Group IT Hub, where you'll support critical infrastructure, optimize processes, and drive operational excellence for the global Group across multiple products and business-critical applications!
Entry-level operations role with exposure to Linux Server infrastructure and system operations
Hybrid and remote working flexibility with 1960 flexible annual hours
Operations-focused position with incident management, KPI reporting, and cross-functional team collaboration
POSITION : Contract : 01 December 2025 31 December 2028
EXPERIENCE : 2-4 years related experience
COMMENCEMENT : 01 December 2025
LOCATION : Hybrid : Midrand / Menlyn / Rosslyn / Home Office rotation
TEAM : Linux Server - Operations Engineering
The Linux Server product provides fully managed Linux Server infrastructure for all Group departments globally.
The Group IT Hub South Africa delivers innovative IT solutions and comprehensive operations support including Development and Operations for SAP, JAVA, Azure, Cloud, and more, serving as an internal partner with deep insight into Group's compliance and IT methodology processes.
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field (or in progress)
- Minimum of 1-2 years working experience in an operations team and environment
- Proven ability to manage and correct system configurations and entries
- Strong time management and task prioritization capabilities
- Experience developing accurate reporting data and dashboards
- Ability to support operations tasks across multiple products
Essential Skills
Precise understanding of time management and task prioritizationAbility to manage and maintain daily operations and tasksUnderstanding of basic operations KPIs and performance measurementCapability to support operations tasks across multiple productsSupportive role in infrastructure feature teamsAbility to assist in postmortem treatment of incidentsAbility to develop accurate reporting data for the department and domain codesAbility to design and develop dashboards using PowerBi, Excel Pivots, and other dashboard reporting toolsFamiliarity with data analysis techniquesAbility to assist in process optimization and improvementWillingness to learn and adopt new technologies and operations applicationsEagerness to learn integration requirements for critical applicationsGood communication skills for participating in operation meetingsAbility to work effectively in a team environmentEnthusiasm for learning and professional developmentSelf-managed / self-starter approachAttention to detailAdaptability to a fast-paced environmentAdvantageous Skills
Experience in PowerBi, Excel, Qlik or other similar dashboard toolsExperience with ServiceNowExposure to system design principles for stable operationFamiliarity with compliance requirements and processesBasic knowledge of technical lifecycle measures and security practicesExperience or coursework in infrastructure deployment and monitoringUnderstanding of agile methods and practicesExposure to system design principles for stable operationFamiliarity with compliance requirements and processesBasic knowledge of technical lifecycle measures and security practicesExperience or coursework in infrastructure deployment and monitoringInterest in software lifecycle and continuous integrationAbility to collaborate with product stakeholdersUnderstanding of agile methods and practicesAbility to work effectively in a team environmentExposure to specifying new products, processes, and standardsRole
Assist in managing time management operations and tasks across multiple productsSupport process tasks and contribute to efficient execution and reportingManage and maintain daily operations and tasksHelp implement technical lifecycle measures and identify security practicesSteering the measurements and communication of operation KPIs and defining necessary measures to improve qualityMonitor and maintain the health and performance of applicationsAnalyse application logs and metrics to identify and address potential issues proactivelyParticipate in operation meetings and learn from experienced team membersAssist infrastructure feature teams in post-processing of incidentsLeading postmortem treatment of major and critical incidentsTroubleshoot and resolve application issues, ensuring minimal downtime and impact on usersLeading specific operation meetings for processing of major and critical incidentsLearn and contribute to system design requirements for stable operationSupport integration requirements for critical applicationsSupporting with the development of the system design about the requirements for stable operation (design for run)Integrating requirements for critical applications from the regulated business units (e.g., Group Bank, Alphabet)Steering the IT Service Continuity Management (ITSCM) for business-critical processesEnsure adherence to security and compliance standards in all operational activitiesRequesting measures in the PRIME processes for the implementation of operational and compliance requirements from the infrastructureImplement and maintain monitoring and alerting solutions for applications and infrastructurePrioritizing the necessary operational scope for applications of business-critical processes for the backlogPlanning and ensuring the appropriate use of the overarching operation budgetAssist in planning and ensuring appropriate use of operation resourcesCollaborate with product stakeholders to support development activitiesApply agile methods to improve operations processesProvide support to team members and contribute to a collaborative environmentEngage in continuous learning and development opportunitiesActive participation in Agile ceremoniesDocument operational procedures, incident reports and troubleshooting guidesPrepare and document standard operating procedures and protocolsNB :
South African citizens / residents are preferred. Applicants with valid work permits will also be considered. By applying, you consent to be added to the database and to receive updates until you unsubscribe. If you do not receive a response within 2 weeks, please consider your application unsuccessful.
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