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Account Analyst

Capitec BankZA

30+ days ago

Job description

Job title : Account Analyst

Job Location : South Africa,

Deadline : October 01, 2025

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Purpose Statement

To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries / requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters / conditions.

Experience

Minimum :

At least 5 years, of which 1 year should have been spent in the Business Banking environment.

Experience in preparing and motivating Credit applications is essential

Qualifications (Minimum)

Diploma in Commerce or Banking

Qualifications (Ideal or Preferred)

Bachelor's Degree in Banking or Commerce

Knowledge

Minimum :

The features, benefits and value propositions of respective company product / service offerings.

General banking practices and procedures.

Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market

Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements. .

The Financial Intelligence Centre Act (FICA).

Administration processes and procedures pertaining to Business Banking transactions.

Client relationship management and service principles.

Ideal :

Competitor product offerings / channels / operational and marketing tactics would be advantageous.

Capitec / Business Bank systems and processes

Skills

Communications Skills

Negotiation skills

Problem solving skills

Analytical Skills

Planning, organising and coordination skills

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