Sysop Team Leader

Our client is looking for an individual to take responsibility for the designing, building, and operating a state-of-the-art Remote Monitoring and Management (RMM) system that underpins the companies managed IT services. This strategic and hands-on role leads the adoption of modern technologies, tools, and automation practices to ensure scalability, reliability, and security across client environments. The successful incumbent will be accountable for automation and tooling, monitoring and patching, reporting and insights, leadership and focusing on strategic objectives

Skills

• Demonstrates a strong passion for solving complex problems through technology, with a proactive and innovative mindset.
• Applies critical thinking to diagnose issues, identify root causes and implement effective, scalable solutions.
• Maintains a solution-oriented approach, continuously seeking opportunities to improve systems, processes and service delivery.
• Strong scripting ability / knowledge in Python and PowerShell.
• Proficiency in building and maintaining Power BI dashboards for operational and strategic reporting.
• Excellent organisational, communication, and people skills.
• Ability to manage multiple tasks and tickets simultaneously.
• Effective time management and prioritization skills.
• Technical proficiency in IT support tools and systems

Experience

The following qualifications are essential :

We are an equal opportunities employer and welcome applications from all qualified candidates.

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