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Technical Manager
Technical ManagerFidelity Services Group • Krugersdorp, Gauteng, South Africa
Technical Manager

Technical Manager

Fidelity Services Group • Krugersdorp, Gauteng, South Africa
30+ days ago
Job description

We are seeking a detail-oriented and experienced Technical Manager to oversee and manage all aspects of telematics hardware installations with a strong focus on quality control (QC) and stock / inventory management . The successful candidate will ensure that all installations are completed to the highest standard manage installation teams oversee inventory levels of telematics equipment and support operational efficiency through effective planning and resource allocation.

Key Responsibilities :

Installation Management

  • Supervise and coordinate day-to-day activities of the telematics installation team.
  • Plan and schedule installations to meet customer deadlines and internal SLAs.
  • Provide technical guidance and training to installation technicians.
  • Perform pre-installation checks and post-installation inspections to ensure standards are met.
  • Troubleshoot and resolve installation-related issues promptly.

Quality Control (QC)

  • Develop and implement QC processes and checklists for telematics hardware installations.
  • Conduct random audits and quality inspections to ensure installations meet company standards and client requirements.
  • Maintain records of QC inspections non-conformities and corrective actions.
  • Provide feedback to technicians / technical managers and implement continuous improvement practices.
  • Stock & Inventory Management

  • Oversee the receipt storage and distribution of telematics equipment and installation materials.
  • Monitor stock levels to prevent shortages or overstocking.
  • Coordinate with procurement for stock replenishment based on project requirements and forecasts.
  • Maintain accurate inventory records using inventory management systems.
  • Ensure stock is handled stored and labeled correctly to prevent damage or loss.
  • Reporting & Documentation

  • Prepare and maintain detailed reports on installation progress stock usage and QC outcomes.
  • Ensure all installation records customer sign-offs and related documentation are complete and accurately filed.
  • Communicate regularly with management regarding project updates risks and inventory needs.
  • Requirements :

  • Proven experience in telematics installations preferably in a managerial or supervisory role.
  • Strong knowledge of telematics hardware and installation standards.
  • Experience in quality control and inventory / stock management.
  • Proficient in using inventory management and reporting systems.
  • Excellent organizational and time management skills.
  • Strong leadership and team coordination abilities.
  • High attention to detail and problem-solving skills.
  • Valid drivers license.
  • Preferred Qualifications :

  • Technical certification in electronics automotive systems or related field.
  • Experience with fleet management systems vehicle tracking or IoT solutions.
  • Familiarity with ISO standards or other quality frameworks
  • We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

    Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

    Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.

    Required Experience :

    Manager

    Key Skills

    Mainframe,ABAP,Information Technology Sales,Investment Management,IT Service Desk,Clinical

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Technical Manager • Krugersdorp, Gauteng, South Africa

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