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System Engineer - (Fortinet NSE4/FCP) – Pre- and Post-Sales
System Engineer - (Fortinet NSE4/FCP) – Pre- and Post-SalesDante Personnel • Centurion, South Africa
System Engineer - (Fortinet NSE4 / FCP) – Pre- and Post-Sales

System Engineer - (Fortinet NSE4 / FCP) – Pre- and Post-Sales

Dante Personnel • Centurion, South Africa
18 days ago
Job description

Minimum requirements :

Job Overview

The Systems Engineer (Fortinet NSE4 / FCP) will play a critical role in delivering technical expertise for Fortinet solutions, supporting both pre-sales and post-sales activities. This role involves collaborating with sales teams, channel partners, and customers to design, implement, and optimize Fortinet-based cybersecurity and networking solutions. The ideal candidate is a proactive, customer-focused professional with strong technical knowledge of Fortinet products and a passion for delivering exceptional service.

Key Responsibilities

Pre-Sales Responsibilities :

  • Collaborate with the sales team to identify customer needs and design tailored Fortinet-based solutions (e.g., FortiGate, FortiManager, FortiAnalyzer, FortiSIEM, etc.).
  • Conduct technical presentations, product demonstrations, and proof-of-concept (PoC) deployments to showcase Fortinet solutions to prospective clients.
  • Develop solution architectures, technical proposals, and Bills of Materials (BoMs) to meet customer requirements.
  • Provide expert guidance on Fortinet product capabilities, including next-generation firewalls (NGFW), SD-WAN, zero-trust network access (ZTNA), and secure access service edge (SASE) etc.
  • Assist in proposing solutions to RFPs, RFIs, and tenders with accurate and compelling technical content.
  • Stay updated on industry trends, competitive landscapes, and Fortinets product roadmap to position solutions effectively.

Post-Sales Responsibilities :

  • Lead the implementation, configuration, and deployment of Fortinet solutions to ensure successful customer onboarding.
  • Provide hands-on technical support for troubleshooting, optimization, and performance tuning of Fortinet products post-deployment.
  • Conduct knowledge transfer sessions and training for customers and partners on Fortinet solutions.
  • Collaborate with customers to ensure seamless integration of Fortinet products into their existing IT environments.
  • Work closely with Fortinets technical support teams and Africas internal resources to resolve complex technical issues.
  • Document implementation processes, configurations, and best practices to ensure customer satisfaction and repeatability.
  • General Responsibilities :

  • Act as a trusted technical advisor to customers, partners, and internal teams, fostering strong relationships.
  • Maintain up-to-date knowledge of Fortinets product portfolio and emerging cybersecurity trends.
  • Contribute to the development of internal processes, tools, and methodologies to enhance service delivery.
  • Participate in industry events, webinars, and training sessions to promote Africa and Fortinet solutions.
  • Collaborate with cross-functional teams, including product management, marketing, and technical support, to drive business objectives.
  • Keep up to date Certifications across assigned Vendors.
  • Upskill in new technologies according to business needs.
  • Qualifications and Skills

    Required :

  • Fortinet NSE4 certification (NSE5, NSE6, or NSE7 is a plus).
  • Fortinet Certified Professional (FCP) certification in Network Security or equivalent.
  • 3+ years of experience in a systems engineering role, with a focus on cybersecurity and networking solutions.
  • Proven experience in pre-sales and post-sales activities, including solution design, implementation, and support.
  • In-depth knowledge of Fortinet products, including FortiGate firewalls, FortiManager, FortiAnalyzer, SD-WAN, and related technologies.
  • Strong understanding of networking protocols (TCP / IP, VPN, BGP, OSPF) and cybersecurity principles (firewall policies, IPS, antivirus, etc.).
  • Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Ability to work independently and as part of a team in a fast-paced, dynamic environment.
  • Willingness to travel across South-Africa as needed to support customers and partners.
  • Competent in English language written and spoken
  • Preferred :

  • Additional certifications such as CCNA, CCNP, or other vendor-specific certifications (e.g., Palo Alto, Cisco, Check Point).
  • Experience working in a distribution or channel-focused environment.
  • Familiarity with cloud security, SASE, or zero-trust architectures.
  • Knowledge of ITIL frameworks or project management methodologies.
  • Fluency in additional languages is an advantage.
  • Consultant : Angie Botes - Dante Personnel Greenstone

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    System Engineer • Centurion, South Africa

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