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Property Administration Supervisor

Property Administration Supervisor

Profile PersonnelEast London, Eastern Cape, South Africa
30+ days ago
Job description

REQUIREMENTS

  • Grade 12
  • Relevant diploma in property management field advantageous
  • 2-3 years in a similar role
  • Property industry and utilities experience essential
  • Minimum junior level management experience
  • Intermediate Excel skills
  • Experience in customer service
  • SAGE / MDA experience advantageous

RESPONSIBILITIES

  • Oversee and streamline billing processes.
  • Ensure Month-end closing of the billing group functions.
  • Maintain and implement quality assurance for all processes.
  • Respond and mitigate billing escalations.
  • Upload tenant charges into MDA and reconcile to the accounting system.
  • Assist with ensuring invoices are delivered to customers accurately and in a timely manner.
  • Ensure invoices are uploaded to third party bill systems on time and accurately.
  • Observe and adhere to established processes, procedures, policies, and guidelines.
  • Team building and training.
  • Assist with AR related special projects as necessary.
  • Weekly and monthly ledger reconciliations, aging review and reporting to direct supervisor.
  • Review monthly delinquency notifications to operations team.
  • Confirm and reconcile customer disputes as they pertain to payment of outstanding balances due.
  • Provide excellent & considerate customer service to external and internal customers
  • Meet defined department goals and collection metrics.
  • Provide weekly / monthly detailed collection status to management.
  • Property administration for own portfolio :
  • Leasing administration, billing and receipts / refunds
  • Tenant collections
  • Tenant relations
  • Accounts payable / receivable (debtors and creditors) and cash book reconciliations
  • Psychometric tests are required to be undertaken by shortlisted candidates.
  • Should you wish to apply please submit your CV through for consideration.

    Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.

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    Supervisor • East London, Eastern Cape, South Africa

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