Key Account Manager

Lets Write Africas Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The role entails cultivating and maintaining trust-based relationships with a portfolio of major clients ensuring a deep understanding of their reward strategies and requirements. You will be responsible for delivering service excellence in line with the companys standards and practices. This includes overseeing all aspects of the REMchannel data collection process offering both internal and external client support and providing statistical and reporting insights for industry sessions and ad-hoc consulting engagements.

As the primary liaison between key clients and internal teams you will facilitate clear and effective communication proactively resolve client issues and address complaints with professionalism and care. By consistently meeting client needs and identifying opportunities for growth you will strengthen long-term partnerships and contribute to business development.

Responsibilities

1. Strategy Implementation

• Execute operational strategies aligned with business goals.
• Deliver measurable outcomes and ensure achievement of defined deliverables.

2. Client Relationship Management

3. Account Management

4. New Business Development & Growth

5. Internal Business Processes

6. Financial Management

7. Risk Management

8. Knowledge Management

Job Requirements

Skills

Qualifications and Experience

Skills

Building Trust Client Needs Assessments Consultative Selling Contract Administration Contract Management Customer Feedback Management Customer-Focused Customer Understanding Direct Selling Financial Acumen Identifying Sales Opportunities Negotiation Sales Closing Techniques Sales Data Management Sales Software

Competencies

Action Oriented

Builds Networks

Business Insight

Communicates Effectively

Customer Focus

Drives Results

Ensures Accountability

Instills Trust

Education

Bachelors Degree (B) (Required)

Closing Date

15 October 2025 23 : 59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!

Required Experience :

Manager

Key Skills

IT Hardware,Ado,Agriculture,Market Research,Art And Craft

Employment Type : Full-Time

Experience : years

Vacancy : 1