German Speaking Dispatcher

Our client in Cape Town is looking for a German Speaking Dispatcher .

Location : In Office, Cape Town

The Dispatcher (DSP) serves as the primary point of communication between clients and production teams. This role requires excellent communication, attention to detail, and the ability to simplify and accurately interpret client requests. The DSP ensures that client instructions are executed efficiently, following internal processes and quality standards.

Key Responsibilities

• Assess client requests and fully understand tasks before execution.
• Parse and simplify information using PF tools (e.g., STAN, Saije).
• Communicate with clients professionally via phone and email.
• Accurately follow internal processes and workflows.
• Ensure timely and precise delivery of client requests.
• Collaborate with production teams to monitor dispatch acceptance, RCAs, rework jobs, and delivery processes.
• Support production activities as required.

Required Knowledge & Experience

Skills & Competencies

Technical Proficiency

Key Attributes

Salary : Market Related, depends on German level of proficiency

How to Apply

Please apply directly via this job board or email your CV to recruitment@surgo.co.za .

Surgo (Pty) Ltd embraces diversity and is committed to Employment Equity. We welcome applications from people with disabilities and candidates from all backgrounds.

Surgo (Pty) Ltd will never request any application fee . If you do not receive feedback within three months, kindly consider your application unsuccessful. Your CV will remain in our database for future opportunities unless you request otherwise.