(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)
SupportYourAppJohannesburg, Gauteng, South Africa30+ days ago
Job type
- Remote
Job descriptionExcellent English skills (C1 level or higher, spoken and written) Experience with AWS or other cloud platforms Strong networking knowledge Proficiency in Accounts Receivable, billing, and order-to-cash processes Customer support experience with cloud (SaaS) products Proficiency in Salesforce Sales-savvy, experienced in administrative work, with excellent communication skills Service-driven attitude ensuring high-quality customer service Personal laptop (at least 8GB RAM) and stable internet (minimum 50 Mbps download, 40 Mbps upload) Salesforce certifications or accounting knowledge Flexible schedule and remote work Inclusive international environment Compensation in USD Bonuses for referrals Paid training and probation period Work-life balance Supportive management focused on growth Opportunities for self-development
(Cloud Solutions, AWS) Billing Support Consultant (South Africa, remotely)
Join us as a Billing Support Consultant and thrive in a multicultural, multilingual environment while working remotely from South Africa. This role offers an opportunity to develop new skills and achieve challenging goals within a People First management approach.
What you will do :
- Respond to customer inquiries and support billing and order-to-cash processes
- Design email templates as needed
- Conduct research and analysis on products
- Develop training programs and assessments for consultants
- Prepare and deliver regular reports upon request
- Follow team training and policies
What you need to succeed :
Nice to have :
Benefits and perks :
About us :
SupportYourApp provides secure technical, customer support, and CX services for global tech companies. Operating since 2010 with 8 hubs worldwide, we value diversity, care for our team, and aim for a positive, inclusive workplace. Send your CV in English highlighting your skills! Visit us at supportyourapp.com .
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Support Consultant • Johannesburg, Gauteng, South Africa
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