Consultant / Municipal Services Coordinator

Roles and Responsibilities

Consultant : Job Description

In this role, you will serve as the critical link between our office, our clients, and the City of Tshwane. You will take full ownership of each client query managing it "from cradle to grave."

Key Responsibilities :

Client Communication : Liaise directly with clients to understand and gather all the necessary details of their municipal-related queries.

Municipal Engagement : Personally visit the relevant Tshwane municipal offices (Centurion, Pretoria Town, and others as required) to engage with the specific officials responsible for processing and resolving each case.

Relationship Building : Foster and maintain cooperative relationships with municipal employees to ensure more efficient and timely resolution of queries.

CRM System Use : Utilize our internal CRM system to access and update client files in real-time while in the field. You will be equipped with a laptop for this purpose.

We are looking for the following attributes :

Great people skills.

Great communication skills.

Be able to prioritize.

Accuracy and attention to detail.

Self-motivation to resolve queries as quickly as possible.

Positivity.

Honesty and integrity.

Own transport.

Employment Details

Employment Type : Permanent Employment

Industry :

Government and Public Sector

Work space preference :

Work Onsite

Ideal work province :

Gauteng

Ideal work city : Pretoria

Salary bracket : R 15000 - 35000

Drivers License : CODE B (Car)

Own car needed : Yes