Client Outreach Coordinator (US Healthcare) - EST Hours (Remote)
ISTA Personnel Solutions South Africa partners with a US-based client providing healthcare services to nursing homes. We are seeking a Client Outreach Coordinator to follow up with leads, engage prospective clients, and guide them through the sign‑up process.
PLEASE NOTE
- Working Hours : Monday - Friday, 9 : 00 AM - 6 : 00 PM EST (3 : 00 PM - 12 : 00 AM SAST), subject to daylight saving adjustments
- Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
- Power Backup : A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
- Work Environment : This is a fully remote working role.
- Public Holidays : You will be required to work on all South African public holidays (compensated as per BCEA).
Key Responsibilities
Engage Warm Leads : Contact prospective clients who have already expressed interest in healthcare services.Promote Solutions : Clearly and persuasively communicate the value of healthcare service offerings.Convert & Close : Use consultative sales skills to guide prospects through the decision‑making and sign‑up process.Manage Relationships : Keep accurate records of interactions and follow‑ups in the CRM system.Support Prospects : Provide excellent service by answering queries and ensuring a smooth onboarding experience.Requirements
Previous experience in outbound sales, lead generation, or call centre roles (healthcare industry experience a plus).Excellent communication skills.Strong sales skills.Proficiency in Microsoft Office and CRM programmes.If you are not contacted within 14 working days, please consider your application unsuccessful.
Seniority level
Entry levelEmployment type
Full‑timeJob function
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Cape Town, Western Cape, South Africa
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