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Client Outreach Coordinator (US Healthcare) - EST Hours (Remote)

Client Outreach Coordinator (US Healthcare) - EST Hours (Remote)

ISTA SolutionsWorkFromHome, Mpumalanga, South Africa
5 days ago
Job type
  • Remote
Job description

Client Outreach Coordinator (US Healthcare) - EST Hours (Remote)

ISTA Personnel Solutions South Africa partners with a US-based client providing healthcare services to nursing home residents. We are seeking a Client Outreach Coordinator to follow up with leads, engage prospective clients, and guide them through the sign-up process.

PLEASE NOTE :

  • Working Hours : Monday - Friday, 9 : 00 AM - 6 : 00 PM EST (3 : 00 PM - 12 : 00 AM SAST), subject to daylight saving adjustments
  • Internet Requirements : A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered
  • Power Backup : A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered
  • Work Environment : This is a fully remote working role
  • Public Holidays : You will be required to work on all South African public holidays (compensated as per BCEA)

Key Responsibilities :

  • Engage Warm Leads : Contact prospective clients who have already expressed interest in healthcare services
  • Promote Solutions : Clearly and persuasively communicate the value of healthcare service offerings
  • Convert & Close : Use consultative sales skills to guide prospects through the decision-making and sign-up process
  • Manage Relationships : Keep accurate records of interactions and follow-ups in the CRM system
  • Support Prospects : Provide excellent service by answering queries and ensuring a smooth onboarding experience

    • Requirements

  • Previous experience in outbound sales, lead generation, or call centre roles (healthcare industry experience a plus)
  • Excellent communication skills
  • Strong sales skills
  • Proficiency in Microsoft Office and CRM programmes

    • If you are not contacted within 14 working days, please consider your application unsuccessful.

    We are an equal opportunities employer and welcome applications from all qualified candidates.

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