Store Manager (45hr) - Exact- Senekal Mall
Join to apply for the Store Manager (45hr) - Exact- Senekal Mall role at TFG (The Foschini Group)
Key Responsibilities :
- Driving turnover to ensure achievement of targets.
- Controlling expenses.
- Managing stock losses to ensure shrinkage aligns with company standards.
- People management, including recruitment, staff development, employee relations and performance management.
- Executing in-store merchandising strategy and standards.
- Ensuring customer satisfaction by implementing the customer service strategy and meeting customer demands.
Qualifications & Experience :
Matric certificate.Minimum 3 years retail experience with at least 1 year store leadership experience.Key Skills :
Builds Customer Loyalty.Customer Service Delivery.Customer Value Management.Customer-Focused Approach.Effectively Presents Solutions.Initiates Compelling Sales Conversations.Knows the Buying Influences.Leverages Digital Communications with Customers.Manages Resistance.Managing the Sales Process.Navigates Customer Challenges.Negotiation & Selling.Planning & Organizing.Policy & procedures.Strategic Sales Planning.Leadership.Key Behaviors :
Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness.Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.Customer Focus - understands, anticipates, and meets the needs and expectations of customers.Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets.Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others.Preference will be given, but not limited to, candidates from designated groups under the Employment Equity Act.
About Exact : Exact offers great value everyday essentials and is renowned for its trend‑appropriate range of quality, well‑priced contemporary fashion for the whole family.
#J-18808-Ljbffr