Stock Controller / Retail Customer Care Executive - (Gillwell)
M-KOPAEast London, ZA18 days ago
Job descriptionCustomer Service jobs
Job title : Stock Controller / Retail Customer Care Executive - (Gillwell)
Job Location : Eastern Cape, East London
Deadline : November 23, 2025
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Your Impact
Inventory Management : Receive, issue, and track stock with precision. Lead monthly stock takes and ensure depot readiness.
Reverse Logistics : Manage phone swaps and returns with speed and empathy.
Sales Support : Partner with acquisition and upgrade teams to ensure stock availability and smooth transactions.
Customer Service : Log, troubleshoot, and resolve customer issues. Be the face of M-KOPA’s promise.
After-Sales Care : Follow up on servicing, ensure timely pickups, and close the loop with customers.
Depot Branding : Maintain visibility and quality of marketing materials.
Must-Have Qualifications
Demonstrable experience in customer care or inventory management—ideally in mobile retail.
Tech-savvy, with a strong bias toward smartphone usage and troubleshooting.
Proven ability to manage front-office operations and digital systems.
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Stock Controller • East London, ZA
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