Continuous Improvement Manager

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Function : Supply Chain

Work Level : 2B

Reports to : Head of Performance Delivery – Africa & NAMET

Scope : Africa & PTAB

Location : Southern Africa, East / West Africa, Turkey or India

Terms & Conditions : Full‑time

About Unilever

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose : to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

Job Purpose

Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. This role will work closely with the Performance Delivery Lead, Manager and Partner; accountable for the delivery of continuous improvement across all pillars. Focal point to lead continuous improvement on the performance management of day‑to‑day delivery at scale in collaboration with our Partners.

What Will Your Main Responsibilities Be

• Owns execution and adoption of capabilities & enables roadmap across pillars within the geography in coordination with global PEX, IT, Country Performance Delivery Manager, and Country iOPS team
• Address adoption issues and outside system work‑arounds
• Work with global PEX and IT teams for any change requirements
• Benchmark usage and effectiveness relative to other sites / markets
• Drive process‑based / capability‑based governance and benchmarking within geography
• Ensure assets are maximized before any small tech or auxiliary automations are developed to support operations
• Own continuous improvement agenda in collaboration with partners & country
• Drive governance to ensure right prioritization of initiatives across markets
• Ensure CI agenda of partners is aligned to UL priorities, roadmap, framework
• Cross‑pollinate learnings / experience from within organization into partner operations
• Identify best practices – external and internal. Explore emerging trends and actively seek opportunities to simplify, eliminate, automate, consolidate, centralise
• Represent markets within geography in global process / capability discussions and community of practices
• Drive effectiveness and consistency of operating model (governance, gate‑keeping, etc.)

Experiences & Qualifications

Skills

Leadership

Unilever Behaviours

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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