Manager Financial Aid

CORE PURPOSE OF JOB

To lead and manage the universitys financial aid operations, ensuring effective administration of National Student Financial Aid Scheme (NSFAS), bursaries, scholarships, and student financial support services in alignment with institutional policies and national regulations.

KEY PERFORMANCE AREAS

Oversee the administration of NSFAS and donor-funded bursaries.

Develop and implement financial aid policies and procedures.

Ensure compliance with NSFAS guidelines and reporting requirements.

Manage financial aid staff and coordinate training and development.

Liaise with internal departments, donors, and external stakeholders.

Monitor fund disbursement, reconciliation, and student account allocations.

CORE COMPETENCIES

A sound knowledge of financial principles.

Strong knowledge of NSFAS policies and higher education funding models.

A thorough knowledge of financial assistance rules, policies, and criteria.

Proficiency in ITS or similar student information systems.

Proven leadership and team management experience.

Computer literacy

Good written and verbal communication skills

Excellent people management skills

Strategic thinking and problem-solving.

Advanced Excel and data analysis skills.

High level of integrity and ethical conduct.

Ability to work under pressure and meet deadlines.

Commitment to student success and equity in education.

MINIMUM REQUIREMENTS

In order to be considered for appointment to this post, the candidate must have

BComm accounting, or a financial degree with accounting as a major. (Postgraduate qualification will be an added advantage).

At least a minimum of three to five years experience in a student accounts environment, financial aid, or student funding administration, with two years experience at the supervisory level.

DISCLAIMER : Nelson Mandela University is a designated employer committed to pursuing excellence, diversity, inclusion, and redress in achieving its employment equity targets. Preference will be given to suitably qualified (Race and Gender) candidates in accordance with the University's employment equity targets. No applications will be accepted after the closing date Friday, 14 November 2025.