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Service Advisor - Nelspruit Plaza

Clicks GroupNelspruit, ZA

3 days ago

Job description

Job title : Service Advisor - Nelspruit Plaza

Job Location : Mpumalanga, Nelspruit

Deadline : October 25, 2025

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Job Objectives :

To efficiently direct and control all operational activities at the point of sale in a timely and efficient manner.

To ensure the effective and safe management of stock and cash, minimising shrinkage and ensuring a high standard of general housekeeping and administration

To ensure shop assistant / cashiers are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence at all times.

To ensure sufficient staffing of the shop assistant / cashiers in line with the work schedule, company policies and labour legistation.

To timeously and efficiently resolve all customer queries in line with the Company's policies.

To drive the promotion of the Clicks clubcard in order to ensure the achievement of clubcard participation targets.

To effectively manage stock by enforcing security measures, cash controls, returns policies and all other relevant administrative duties related to minimising stock losses and maximising security procedures at the point of sale.

To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.

To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.

To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Education : Essential :

Grade 12

Relevant Retail / Business Management qualification (External applicants)

Desirable :

Maths 50% and English 50% at Grade 12 level

Sales / Retail / Business Development jobs

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Service Advisor • Nelspruit, ZA

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