Tasks :
Provide IT support to end users :
- Resolve helpdesk tickets within SLA
- Provide telephonic and remote support
- Perform Ad hoc tasks
Maintain IT network :
Set up hardwareInstall and maintain cablingSet up new networksWorking hours :
Mon Fri (08 : 00 17 : 00)Shift work (07 : 00 14 : 00)Standby shiftsEssential Qualifications :
Matric CertificateA+ CertificateN+ CertificateEssential Experience :
1 years experience in IT Support1Years experience in hardware1 Years experience in operating and application systemsMinimum of 1 years experience in softwareGeneral experience in Linux and WindowsKnowledge and Skills :
Working knowledge of electronic equipmentWorkable knowledge of Helpdesk systemsApplication of Microsoft Office and Linux softwareExcellent oral and written communication skillsExcellent telephone etiquetteAbility to provide technical support telephonically / remotelyProblems solving skillsMicrosoft ApplicationsSharePoint ExperiencePLEASE NOTE : If you dont receive a reply within two weeks of applying, please consider your application unsuccessful.