To serve as the first point of contact for visitors and clients, ensuring a welcoming and professional atmosphere, providing excellent front-line service and administrative support to ensure smooth daily operations.
Know-How, Technical Skills and Experience (n. of years and where)
- Matric / Grade 12 (NQF Level 4) is essential
- 2 - 3 years' experience as a receptionist and / or administrative assistant
- Proficient in MS Suite with ability to navigate on any ERP system
Behavioral Competencies / Personal characteristics
Ability to work independently and as part of a teamAttention to detailExcellent verbal and written communications skills with the openness to taken instructionsAccountability and dependabilityAbility to multitask and manage time effectivelyFriendly demeanour and a professional attitudeFRONT DESK MANAGEMENT
Greet and welcome visitors, clients and employees in a friendly and professional mannerAnswer and direct phone calls asking the appropriate questions, take messages and manage inquiries effectivelyMaintain a clean and organised working areaADMINISTRATIVE SUPPORT
Perform general administrative tasks such as filing, archiving, organising documents, printing, etc.Assist with the preparation of documents for staffManage incoming and outgoing mail and packages, ensuring proper distribution to relevant peopleRetrieve a list of outstanding invoices from the system and ensure the list is sent to the customer representatives