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Restaurant Manager

Restaurant Manager

Atlantic Beach EstateMelkbosstrand, Western Cape, South Africa
1 day ago
Job description

Company Description

Atlantic Beach Estate in Melkbosstrand offers residents a premium lifestyle experience with access to an 18-hole golf course, a Sport & Fitness Center with various amenities, and close proximity to popular beaches and surfing spots near Cape Town.

Role Description

This is a full-time on-site role for a Restaurant Manager at Atlantic Beach Estate. The Restaurant Manager will oversee customer service, managing food & beverage operations, and ensuring overall customer satisfaction.

Job Knowledge, Core Competencies and Expectations

  • Dealing with complaints and complements.
  • Food and beverage cost controls and operating procedures.
  • Understand Menu designs and costings.
  • Understand bar operations.
  • Understand Point-of-sales systems.
  • Strong interpersonal and organizational skills.
  • Polished, professional appearance and presentation.
  • Manage stress and time.
  • Build, train, motivate and maintain the team
  • Effective communication through all department levels and throughout club.
  • Knowledge of and ability to perform required role during emergency situations.
  • Adhere to the companies & the departments’ rules & regulations regarding your dress code & personal hygiene
  • Abide by all policies and procedures of the club.
  • Must have the drive to find and fix any errors
  • Need to have a good working knowledge of the inventory system.

Job Tasks / Duties

  • Ensure that correct procedures are followed with regards to member accounts and the “ringing-up” of all sales items.
  • To take responsibility for all areas of Food & Beverage department.
  • To ensure that all staff follows the standard operating procedures throughout the F & B department.
  • To backup the F & B Stock Controller and ensure that all necessary stocks are on hand at the right quality and quantity.
  • To ensure that all staff are treated fairly and with commonly accepted courtesy.
  • To ensure that fair discipline is maintained.
  • To ensure that all paperwork in relation to the control of costs and standard procedures is kept up to date and in accordance to standard operating procedures.
  • This includes Staffing time sheets, weekly rosters, daily spot checks, ordering procedures, monthly stock takes, mid-month stock takes, par levels for business periods, transfers, and requisition procedures.
  • Conduct & attend weekly departmental meetings
  • Monitoring of line staff productivity and informing management of any concerns
  • Conduct product knowledge, spot questions, daily with waitrons and bar tenders
  • Take control of the Back of House areas of the club and ensure that it is always maintained.
  • Ensure that we are always buying at the best price possible, therefore you will be required to shop around on a weekly basis to various suppliers and ensure we are always keeping up with the best market prices.
  • To ensure that all statutory, as well as company, hygiene regulations are being strictly adhered to in all storerooms.
  • To ensure that all maintenance problems are timeously reported and followed up.
  • To ensure that handovers are done before taking time off or ending a shift.
  • To ensure that regular on-the-job training is carried out so that subordinate staff perform their duties correctly.
  • To attend seminars and training courses as and when directed.
  • To further your own knowledge of management methods and principles to ensure future advancement and further upgrading in management standards for the profession as a whole.
  • To ensure immediate subordinates perform within the framework as set forth in their job description and standard of performance.
  • To perform all tasks requested by management and complete these tasks according to deadlines set forth.
  • To assist with all functions and operations in the F & B department if needed.
  • To be responsible for all standard stock items, all equipment, and to ensure that the equipment is used for the purpose for which it was designed.
  • Ensures that the Clubs costs control policies and procedures are followed.
  • Ensure you do daily and weekly walkabouts through the various F & B outlets and update a list of work done and what needs to be done.
  • Ensure that par levels are maintained in all outlets
  • Physical Demands and Work Environment

  • Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
  • Continuous repetitive motions.
  • Work in hot, humid and noisy environment, as well as fridges and freezers during stock take
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    Restaurant Manager • Melkbosstrand, Western Cape, South Africa

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