Purpose Statement
To design, build and run the best IT Infrastructure DevOps products and services to end-users, using industry leading technologies and to create optimal, sustainable, resilient, scalable, cost effective and high performing IT Infrastructure that meets the companies vision and objectives.
Knowledge, Skills & Experience
Qualifications
- Grade 12
- Certifications in industry relevant Information Technology Products and Services (e.g., Microsoft / AWS), specific to :
Microsoft Windows and Microsoft Azure
Amazon Web Services (AWS)Apple MACIdeal :
A relevant degree in IT (e.g., B.Sc., B.Eng., post-Grad)Job Knowledge
A thorough and in-depth understanding of :
End user and distributed IT systems and infrastructureDesktop design standards and implementation strategyDocumenting of IT systems, infrastructure standards and SOPsMicrosoft Windows operating system architecture and application integrationActive Directory and Group Policy management systems (Azure AD, EntraID, AGPM)Identity and Access Management (AD Security and Group Management, Multi-Factor Authentication)Security relevant to end user devices (Group policy configuration, EDR, Encryption, Remote Wipe)Managing compliance levels, across the software stack (O / S, MS Office and 3rd Party applications)System Centre Configuration Manager (Advanced use of and Troubleshooting of the system) Knowledge in scripting tools such as PowerShell, Python, JavaScript, Bash.End User hardware and peripherals (DELL, Lenovo, Apple)Print Management Solutions (e.g. Y-Soft, Lexmark)Cloud Service Providers (Azure, AWS) o Microsoft 365 Services (Teams, Power Platform, Power BI, O365).Microsoft Intune and Conditional Access Policy Management.Cloud Management Gateways (e.g. Azure, SCCM, Cloud Flare)Networking (DHCP, DNS, TCP / IP, Routing, SwitchingVirtual Desktop Technologies (Azure VDI, AWS Workspaces)Microsoft Exchange, Exchange Online and SMTP relay type systems (PostiFix)SCCM (Architectural design and configuration of the system, creating reports)Software packaging, task sequencing, WIM creation, Driver injection etc.Observability tooling (e.g. Grafana, Instana, Pager Duty)Ideal / Optional
Software Asset Management processes and systemsLinux Operating SystemsAudio Visual and Collaboration services (Polycom, Logitech, Yealink, Cisco, Microsoft Teams Rooms)SQL knowledgeRestful API web servicesPrometheusGitHubAnsibleTerraformExperience
Min :
5+ years ICT experience in the end-user computing environment, in a lead role3+ years design and implementation of desktop hardware, software and management systems servicing the end-user computing environment in large enterprise organisations.Ideal :
3+ years in desktop infrastructure maintenance, using End User Cloud Management technologies.Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.