Coactivate is looking for an enthusiastic and motivated individual who has professional manners and excellent problem-solving skills to fill the role of IT Support Technician.
Minimum Requirements :
- Grade 12 / Matric
- A and N certifications (or equivalent)
- Minimum of 2 years experience in a similar role
- Valid drivers license and reliable transport
- Ability to work independently within a team and under pressure
- Good understanding of desktop and laptop support printers and peripherals
- Knowledge of IP phones / VoIP systems
Key Responsibilities :
Provide first and second-line support to users onsite and remotelySet up new users and email accounts (Office 365 / Outlook)Troubleshoot and repair hardware and software issuesDiagnose and resolve issues with desktops laptops printers and mobile devicesPerform software testing and updates on Windows 10 / 11 environmentsHandle Office 365 administration and user managementPerform basic management on FreePBX systemsAdd and remove users in Active DirectoryManage and resolve IT support tickets within SLA timeframesDeploy maintain and troubleshoot Microsoft products and services :Windows 10 Windows ServerOffice 365 Microsoft ServerSharePoint setup and basic maintenanceInstall configure and support local and wide area networks (LAN / WAN) including :Wireless Access PointsVPNs and open network connectionsProvide hardware support and troubleshooting for computers servers and networking equipmentAdminister Microsoft infrastructure services (AD DNS DHCP File / Print servers RAS NPS)Basic understanding of TCP / IP networking principlesAttributes Were Looking For :
Customer-focused with good communication skillsStrong troubleshooting and problem-solving abilitiesWillingness to learn and adapt to new technologiesAbility to prioritize and manage multiple tasks effectivelyIf you feel you meet the above criteria please send a motivational letter along with your CV to to apply.
Required Experience :
IC
Key Skills
Change Management,API,ABAP,Facility Management,Games,Claims
Employment Type : Full-Time
Experience : years
Vacancy : 1