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Logistics Coordinator
Exceed Hr And RecruitmentStellenbosch, Western Cape, South Africa5 days ago
Job descriptionEstablishes and maintains good customer relationships to ensure customer satisfaction. Capturing and updating of Sales Orders on SAGE with confirmed Loading date and Loading Site Monitoring of stock situation and keeping client informed. Regular reconciliations of customer contract status / forecast and ensures timely and accurate feedback to clients. Inform Finance timeously of any customer specific invoice related requirements Submit bottling request to production planner according to sales order / productions requirements / forecast. Check and monitor SAGE regularly to ensure it is updated and reflects confirmed customer requirements on loadings and productions. Manages and investigates customer complaints and takes corrective action to ensure customers are informed and complaints are promptly resolved to finality. Takes the lead in assisting and resolving any relevant quality issue Meeting with other departments to discuss possible improvements to customer service Updates SAGE Sales order with confirmed Loading date, Loading Site and Vessel details. Inform finance timeously of any customer specific invoice related requirements. Completes and updates Service level, daily dashboard and stock report on weekly basis. Co-ordination of Production and Logistics Activities Facilitates the distribution requirements planning process to insure timely and accurate product delivery, which includes product movement from warehouses Submit firm load plan on weekly basis to Freight Forwarders, Warehouses / Loading Sites – indicating accurate information and quantities. Process documentation for all shipments / collections / deliveries, timeously and accurately Establish and maintains good relationships with service providers (SAWIS, DAFF, FF, Control Union, SGS, Bureu Veritas) Communicate with freight transport / freight forward companies on order status. Liaises with warehouses, freight forwarders and transportation providers to ensure streamlined procedures in line with our business and products. Ensure service providers are in compliance with company regulations (IFS, BRC, Health and Safety, etc) Administration and Documentation Timely management of multiple lines of communication between suppliers, shippers, customers and internal parties, maintaining details, and relaying pertinent information to appropriate parties Relevant tertiary qualification Good understanding and knowledge of exports in the wine industry Wine product knowledge and knowledge of wine exports such as applying for export certificates, notification of loading and declaration.
Logistics Coordinator job vacancy in Stellenbosch.
Duties and Responsibilities :
- Customer Liaison
Liaises with Clients & Sales representatives in an account management capacity with regards to production and sales orders.
Liaises with planning, production and warehouse on a continuous basis to ensure orders are produced and distributed to meet the required delivery dates.
Executes all required documentation according to strict time lines and exceptional accuracy.
Requirements :
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Coordinator • Stellenbosch, Western Cape, South Africa
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