Job title : Senior Administrator Operations - Investor Services
Job Location : Gauteng, Deadline : January 06, 2025 Quick Recommended Links
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Job Summary
We are looking for a Senior Administrator Operations who will be responsible for leading the Investor Services Operations function ensuring that the team operates effectively, efficiently within compliance and regulatory requirements. The primary purpose of the role is to ensure that all transaction are processed accurately, timeously and successfully.Job Description
Your key accountabilities will include the following;
Operations;Process all transactions received from internal and external clients and stakeholdersSupervise and administer all transactions relating to AIS products and services.Identify and drive operational efficiency.Monitor, verify and / or authorise transactions processed by team members to ensure that the required standards of work are met during execution.Ensure all transactions are executed within the relevant cut-off times.Assist the Team Leader / Operations Manager with tracking of the systematic allocation of work to team members and make adjustments to the workload when there are capability gaps or absence issues to ensure smooth and timeous workflow.Risk Management and Compliance;Conduct regular reviews of the business environment to identify real and potential risksDesign and implement risk reduction, mitigation and avoidance measures to address potential or identified risksMaintain a good understanding of all governance applicable to AIS OperationsPromote the importance of compliance in the team and ensure that the teams comply and adhere to all internal audit and compliance requirementsCollaboration and Relationship Building;Develop and maintain networks within the Absa Group across operational areas.Maintain high personal visibility with crucial influencers within the bank and externally promoting the credibility of self and the business’s growing capabilities.Customer Service;Ensure high quality communication to internal and external clients, both verbal and writtenEnsure that the team delivers Excellent Service to all clients within agreed SLAs, by monitoring performance and tracking daily queuesSend in your application if you have the above experience and meet the below requirements;
Diploma / Certificate NQF level 65 years or more Custody Operations experienceKnowledge of regulatory and statutory requirements : SARB and Strate RulesEducation
Higher Diplomas : Business, Commerce and Management Studies (Required)Administrative / Management jobs