Specialists in this role get to :
- Enable and guide : Deliver and evaluate soft & technical skills training on all aspects of client training.
- Create facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.
- Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
- Facilitate all aspects of floor-training and BQM training for the program.
- Supervise and coach learners in nesting & BQM type environments.
- Facilitate multi-hour product behavioral or tool change type learning experiences.
- Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Impact the bottom line : Fill out accurate reports.
- Strengthen relationships : Establish and maintain communication with clients and / or team members. Understand needs resolve issues and meet company expectations.
Qualifications :
Our most successful candidates will have :
At least 2 years of work experience as a trainerExcellent working knowledge on Microsoft Office applications (Excel Powerpoint Word and Outlook)Strong English verbal and written communication skillsStrategic in developing solutions and process improvementsWillingness and ability to work in a shifting or graveyard scheduleAdditional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work : No
Employment Type : Full-time
Key Skills
Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking
Experience : years
Vacancy : 1