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Lead Trainer
Lead TrainerSutherland • Johannesburg, Gauteng, South Africa
Lead Trainer

Lead Trainer

Sutherland • Johannesburg, Gauteng, South Africa
30+ days ago
Job description

Specialists in this role get to :

  • Enable and guide : Deliver and evaluate soft & technical skills training on all aspects of client training.
  • Create facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.
  • Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting.
  • Facilitate all aspects of floor-training and BQM training for the program.
  • Supervise and coach learners in nesting & BQM type environments.
  • Facilitate multi-hour product behavioral or tool change type learning experiences.
  • Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solutions. Coach and give feedback to trainees to help them fulfill performance metrics. Impact the bottom line : Fill out accurate reports.
  • Strengthen relationships : Establish and maintain communication with clients and / or team members. Understand needs resolve issues and meet company expectations.

Qualifications :

Our most successful candidates will have :

  • At least 2 years of work experience as a trainer
  • Excellent working knowledge on Microsoft Office applications (Excel Powerpoint Word and Outlook)
  • Strong English verbal and written communication skills
  • Strategic in developing solutions and process improvements
  • Willingness and ability to work in a shifting or graveyard schedule
  • Additional Information :

    All your information will be kept confidential according to EEO guidelines.

    Remote Work : No

    Employment Type : Full-time

    Key Skills

    Performance Testing,Organizational skills,Classroom Experience,Learning Technology,Instructional Design,Customer Support,IT Service Management,LMS,Software Testing,Training & Development,Adobe Captivate,Public Speaking

    Experience : years

    Vacancy : 1

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    Trainer • Johannesburg, Gauteng, South Africa

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