Specialist: Service Billing and Payment X4SITA SOC • Centurion, ZA

Specialist : Service Billing and Payment X4

SITA SOC • Centurion, ZA

10 hours ago

Job description

Job title : Specialist : Service Billing and Payment X4

Job Location : Gauteng, Centurion

Deadline : December 03, 2025

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Purpose of the job

Provides specialized support in service billing, payment reconciliation, and financial governance of IT services.

Ensures accurate billing, compliance with contractual obligations, and timely resolution of payment-related issues.

Supports SLA compliance by monitoring billing performance and reporting insights to consultants and management.

Key Responsibility Areas

Service Billing & Payment Management.

Financial Reporting & Analytics.

SLA and Contract Alignment.

Risk & Compliance Oversight.

Stakeholder Engagement & Communication.

Qualifications and Experience

Minimum : 1–2-year National Certificate in relevant discipline / NQF level 5 or accredited specialised courses

Experience : 3–4 years in IT service billing, payment processing, or financial operations, preferably in ICT or service management environments.

Experience with SLA-linked billing, reconciliation, and reporting.

Familiarity with ITSM tools, billing systems, and governance frameworks.

Technical Competencies Description

Knowledge of : Service billing processes and IT financial management. Understanding of contract and SLA obligations affecting billing and payments. Ability to reconcile financial transactions and resolve discrepancies.

Knowledge of regulatory and statutory requirements for payments and billing (e.g., VAT, POPIA data handling for payment info). Understanding of reporting and dashboard tools for performance monitoring.

Deadline : 26th November,2025

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Billing Specialist • Centurion, ZA

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