Account Manager

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Overview

A growing lead generation agency seeks an Account Manager to own client relationships, ensure customer success, and help drive growth. You’ll be the friendly and reliable face of the agency, managing relationships and ensuring clients stay with us long-term.

Responsibilities

• Act as the main point of contact for our clients — respond quickly and professionally to all requests
• Run client onboarding and guide new clients through our process
• Schedule and lead monthly strategy calls, including agendas and follow-ups
• Keep clients focused on their GTM strategy with helpful reminders and nudges
• Build strong client relationships and become their go-to contact
• Review campaign performance and present reports with useful insights
• Coordinate with the internal team to ensure everything runs on time
• Spot upsell opportunities and support client growth
• Track client retention, satisfaction, and growth KPIs

About you

Working hours

You’ll be working full-time on UK hours, with some flexibility if you’re based in South Africa or a nearby time zone. Ideally from 8 am to 5 pm UK time or 9 am to 6 pm UK time.

What’s in it for you?

Please note that this is a gross salary and you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

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