Cellular Specialist(40hr) - Totalsports - Alberton City

TFG (The Foschini Group)Gauteng, South Africa

30+ days ago

Job description

Cellular Specialist (40hr) - Totalsports - Alberton City

Join to apply for the Cellular Specialist (40hr) - Totalsports - Alberton City role at TFG (The Foschini Group)

Overview

Role focused on driving cellular product knowledge, customer experience, and sales growth within the Totalsports store.

Responsibilities

Be in touch with the latest mobile / technology
Manage assets
Deliver and maintain a great customer brand experience
Grow cellular sales turnover
Drive high operational standards
Implement visual display principles
Ensure effective administration management (process)

Qualifications

A Grade 12 qualification

Retail cellular experience (essential)

Skills

Knowledge of a variety of mobile products

Ability to work flexible hours in the ever-changing retail environment

Customer-centric attitude and approach

Passion for excellent customer service and sales

Computer literacy

Strong administrative aptitude

Ability to communicate and persuade effectively at all levels

Ability to show initiative and be resourceful

Ability to source and implement effective solutions in a fast-paced environment

Customer service delivery

Strategic sales planning

Managing the sales process

Customer value management

Competencies And Behaviours For Success

Take on new opportunities and challenges with urgency and energy

Build formal and informal relationship networks

Deliver customer-centric solutions and build strong customer relationships

Make good and timely decisions to move the organization forward

Anticipate and adopt innovations in digital and technology applications

Create a climate where people are motivated to perform well

Use feedback and reflection to gain insight into strengths and weaknesses

Good verbal and written communication, and organizational skills

Strong organizational and planning skills

Ability to multi-task in a fast-paced environment

Ability to work independently and take initiative

Attention to detail

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act.

About Us

TFG is an internationally diversified retail portfolio of 34 specialist brands. Our vision is to create the most remarkable omnichannel experiences for our customers. We are a purpose-led business, offering growth opportunities across our diverse brands.

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City • Gauteng, South Africa

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