Purpose of the Role
We’re looking for a hands‑on Facilities Manager to oversee the day‑to‑day operations of accommodation services at Mortimer SAV. This role requires a strong leader who can ensure service excellence, compliance, and cost efficiency across facilities management, maintenance, and accommodation operations. As the Facilities Manager, you’ll play a key role in maintaining high standards of service delivery, client satisfaction, and operational effectiveness — while driving business performance in line with UjuESS and Empact Group’s strategic objectives.
Education And Experience Requirements
- Relevant tertiary qualification in Hospitality, Facilities, or Business Management.
- 2–5 years of relevant work experience in a similar environment.
- Strong leadership and people management skills.
- Proven track record in financial management and budget control.
- Excellent communication, planning, and problem‑solving skills.
- Computer literate with sound administrative capability.
- Experience in a remote facilities environment will be advantageous.
Key Areas of Responsibility
Manage all aspects of facility and accommodation operations to meet contractual and service level requirements.Oversee maintenance, housekeeping, and accommodation services to ensure quality, safety, and compliance.Lead, coach, and develop a multidisciplinary team to achieve operational and financial goals.Monitor budgets, control costs, and drive profitability through efficient resource use.Ensure adherence to Health, Safety, and Environmental standards and compliance audits.Build and maintain strong client relationships, ensuring satisfaction and retention.Drive continuous improvement, innovation, and service delivery excellence.Why Join Us
You’ll be part of a dynamic team dedicated to operational excellence, innovation, and customer satisfaction. If you’re passionate about leading teams, maintaining high standards, and driving results in a fast‑paced facilities environment — we’d love to hear from you.
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