Controller M / F

Position

We looking for a Controller M / F based : South Africa

Overview

MEETING THE MOBILITY NEEDS OF BUSINESS & INDIVIDUALS Mobility is one of the keys to development on the Continent. We must constantly find the most efficient mobility solutions for the greatest number of people. Wherever we operate, we need to move from selling vehicles to providing mobility solutions for everyone.

Company Offering

Our Offer includes the complete automotive offering, including two-wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts.

Production & Assembly

Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.

Responsibilities

• Overall responsibility to schedule, plan and communicate to technician’s service activity to relevant staff member(s) and customers; dispatching of technicians to attend to breakdowns, services, load test, PDI, rebuild, engineering, booking of all jobs on mobile tech
• Facilitating customer calls, complaints and queries; ensure it is followed through and communicate process / result to customers
• Plan & arrange for machines to come to the workshop, assign technician, follow through until machine is delivered
• Compiling of sustainability report – monthly
• Invoicing completed jobs within 3 working days (ensuring that jobs are opened and closed as per company standards, accurate and timeous)
• Ensuring technicians achieve labour recovery >

=80%

Qualifications

Preferred candidates will have strong organisational skills, excellent communication abilities, and experience in coordinating service teams within the automotive or related industry. Experience with Kerridge systems and a proactive approach to problem‑solving are desirable.

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