Position Title : Business Performance Executive (BPE)
Location : Pietermaritzburg / Midlands, KwaZulu-Natal
Reports To : Managing Director
Direct Reports : Finance Lead (functional coordination), Systems & Administration Team, and Department Heads (Sales, Operations, Dispatch, Procurement)
About the Role :
We’re hiring a senior-leadership professional to serve as our Business Performance Executive (BPE) — a pivotal role that will drive strategic alignment, operational discipline, and financial performance across the business. This person will act as the right-hand to the Managing Director, ensuring the company’s growth, efficiency, and governance are not just planned, but executed. This is a hands-on leadership role in a manufacturing environment where commercial acumen meets operational reality.
Purpose of the Role :
The BPE is accountable for bridging strategy and execution across all departments. This includes leading structured performance-management rhythms, owning financial integrity and resource allocation, and driving ongoing improvement of systems, processes and cross-functional coordination. You’ll wield influence across the business to ensure accountability, clarity and measurable outcomes.
Key Responsibilities :
- Executive Oversight & Business Leadership
- Partner with the Managing Director to convert strategic intent into operational execution.
- Oversee the business-performance rhythm : set, monitor and ensure achievement of departmental goals, KPIs and deliverables.
- Lead quarterly business-performance reviews : identify strategic risks and opportunities, recommend corrective action.
- Challenge senior team members to deliver focus, accountability and measurable results.
- Strengthen organisational efficiency : structure, process flows, resource allocation.
Strategic Planning & Execution :
Support and co-lead the growth and modernisation strategy.Drive planning, budgeting and forecasting across units.Translate financial and operational data into actionable business insights.Lead special projects focused on profitability, scalability or governance improvement.Systems, Processes & Governance :
Ensure seamless integration and disciplined use of key business systems (e.g., ApparelMagic, DaVinci, Xero).Oversee internal control design and compliance; ensure accurate, reliable data flows between systems.Standardise operating procedures for purchasing, inventory control, landed costs, reporting.Push system utilisation to enable real-time visibility, better decision-making, less manual intervention.Financial & Performance Management :
Review management accounts and challenge underlying assumptions to improve margin control and cost-efficiency.Lead operational performance analysis : gross margins, cashflow, stock turnover, cost recovery.Collaborate with Finance and Operations to align financial and non-financial KPIs.Present business-performance insights and recommendations to the executive team.Leadership, Culture & People :
Foster a culture of accountability, performance and data-driven decision-making.Coach and mentor middle managers to build leadership and commercial capability.Strengthen collaboration and alignment across departments.Lead structured weekly / monthly review meetings focused on performance and execution.Key Outcomes :
Business operating with discipline, efficiency and measurable accountability.Executive team has clear visibility into performance metrics and business risks.Consistent improvement in profitability, working capital and system utilisation.Leadership alignment strengthened, freeing the MD to focus on strategic growth.Financial results and operational delivery integrated and reinforced.Profile Requirements
Experience :
10+ years in senior business, operational or financial leadership roles — ideally in manufacturing, FMCG or retail, preferably in a family-owned or entrepreneurial business transitioning to structured governance.Education :
Bachelor’s degree in Commerce, Business Management or Industrial / Financial Management required; MBA preferred.Core Competencies :
Executive-level decision-making and leadership presence.Strong financial acumen; ability to interpret data strategically.Proven process-improvement and systems-integration expertise (experience with ApparelMagic, DaVinci, Xero advantageous).Strong governance, organisational discipline and cross-functional coordination abilities.Exceptional communication and stakeholder-influence skills.Personal Style :
Strategic thinker, decisive, assertive yet grounded and solutions-driven.Comfortable bridging operational detail with executive-level oversight.Able to lead change, hold people accountable and drive results without micromanaging.