Personal Lines Underwriter

Personal Lines Underwriter

Johannesburg

R17 500 - R19 000

About Our Client

Our client is a trusted player in the financial services industry, known for their commitment to professionalism, innovation, and strong client partnerships. They deliver tailored short-term insurance solutions across multiple classes, ensuring clients receive reliable, expert advice and consistent service. With a mission driven by performance and integrity, they provide an environment where employees can develop their expertise while making a meaningful impact.

The Role : Personal Lines Underwriter

As an Underwriter, you will be responsible for processing and managing policies while building and maintaining strong client relationships. This role requires accurate administration, sound product knowledge, and proactive client engagement to ensure retention of business and facilitate new opportunities. You will also play a key role in supporting compliance, service delivery, and the overall business mission.

Key Responsibilities

Maintain and grow client relationships to ensure retention and service excellence

Receive, process, and finalise instructions from clients, brokers, and stakeholders

Underwrite new and existing business quotes and process amendments, renewals, and cancellations

Manage unmet premiums and mitigate cancellations by engaging with clients proactively

Ensure accuracy of documentation, correspondence, and record-keeping

Adhere to all internal and external guidelines, mandates, and SLAs

Compile and generate reports for management as required

Interpret and apply technical short-term insurance information to decision-making

Stay informed on competitor and insurer products to recommend improvements

About You

Minimum 3 years experience in underwriting within short-term insurance

Strong knowledge of insurance products, classes, and industry regulations

FAIS compliant with relevant qualifications

Excellent communication and interpersonal skills

Proven sales and client service abilities

High level of accuracy and attention to detail

Strong administration and organisational skills

Analytical mindset with sound decision-making ability

Proactive, professional, and committed to ongoing self-development