Senior Business Analyst (Retail)

Job Summary

The Senior Business Analyst (BA) is responsible for identifying business needs analyzing requirements and proposing solutions that deliver value within the retail sector. This role plays a critical part in bridging the gap between business stakeholders and technical teams with a focus on the end-to-end retail value chain including procurement inventory management merchandising store operations and customer engagement.

Responsibilities

• Elicit analyze and document business requirements across the retail value chain.
• Collaborate with cross-functional teams to define solutions and support implementation.
• Support the development and execution of project plans aligned with business goals.
• Perform gap analysis and identify areas of improvement within retail operations.
• Define and document current and future state processes using appropriate tools.
• Facilitate workshops interviews and design sessions with business stakeholders.
• Support testing and validation of solutions to ensure business requirements are met.
• Create and maintain clear documentation such as BRDs user stories and process maps.

Qualifications

Business Analysis certification (e.g. CBAP PMI-PBA) is preferred.

Experience

Hit apply today for more information!

Required Skills :

Supply Chain and Warehouse Management CBAP ERP WMS CRM OMS

Key Skills

Customer Service,Access,Atl,CMMS,Fusion,Cement

Employment Type : Full Time

Experience : years

Vacancy : 1