DEBTORS CLERK / CONTRACTS ADMINISTRATOR

Duties and Responsibilities

Debtors

Maintain debtors age analysis at 45 days or less make contact with clients and follow up until payment is received.

Ensure that notes are updated on clients ledger on BPO.

Allocate payments on Pastel accurately as per remittance advice.

Customer liaison on all levels attend to debtors queries, request for documentation, etc.

Banking

Process new credit applications on Trans-Union facility and opening new accounts once approved.

Ensure that all information is captured, including debtor link on Pastel.

Ensure that monthly Statements are sent out by the 2nd of the following month.

Prepare hard copy statement and invoices for select customers for hand delivery.

Prepare debit order collection and submit to Manager four full working days before expected release on Business Banking.

Credit Notes :

Ensure that all credit requests have been authorized before processing credit notes on BPO.

Ensure that all credit notes are filed numerically.

Ensure that correct documentation and authorization is received before processing credit notes.

Process and accept the Supplier Debit note.

Audit

Assist with audit preparation and supplying support documentation as requested by auditor.

Filing

Keep all documents filed, as per filing system.

Ensure that documents are filed either strictly numerically or alphabetically as required.

Archive files annually.

Contract Administration :

The key focus for this position is 100% accuracy and an understanding of SLA contracts

Loading of contracts

Assisting with accounts :

Attaching slips to credit card statements

Reconciling petty cash

Checking expense claims

Transferring accounts information onto Excel spreadsheets

Excellent communication skills and well spoken

Excellent Excel skills

Self- disciplined and good decision making

Taking calls

Collecting meter readings and monthly meter reading billings

Handling queries

SLA Contract Management

Manage new SLAs and addendums (add-ons and removals)

Manage cancellation of Service Agreements

Administration of Copy Charge Agreements

Manage Expiry contracts

Service / Rental Contract Settlements

Request rental settlements from finance houses

Calculate settlement and prepare settlement letter