Field Service Technician (M / F) – South Africa
The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost‑effective manner so that customer and company requirements are met; maintaining of vehicle records.
Our Offer includes the complete automotive offering, including two‑wheelers, marine engines, coaches, lorries, handling equipment, tyres and spare parts.
Our production and assembly sites in Africa are a shining example of our commitment to actively support industrialisation in the region and creating an affordable offer.
Responsibilities
- Servicing of material handling equipment and maintaining forklift serviceability to specified standards and according to set procedures by delivering quality service / maintenance.
- Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and / or supervisor.
- Maintains vehicle maintenance and operational data / history by updating and timeously communicating information that must go on record.
- Provide complete customer satisfaction in a polite and professional manner.
- Ensure proper communication between self, workshop staff (supervisor and controller) and customer.
- Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
Qualifications
Updates job knowledge by participating in educational opportunities.
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