IT Manager

Job Intro

IT Manager - Cape Town WC Western Cape

About TSTEC

TSTEC Tseng Scott Technologies (TSTEC) is a trusted leader in providing cutting‑edge IT infrastructure managed services and business technology solutions across South Africa and beyond. We specialise in delivering customised technology strategies to empower businesses with reliable IT systems, cybersecurity solutions and forward‑thinking digital innovation.

Job Specification

Role Overview : The IT Manager will be responsible for managing and maintaining the company’s IT infrastructure, overseeing internal IT operations, implementing cybersecurity measures and ensuring seamless delivery of IT services to clients. The ideal candidate will be highly technical, business‑oriented and capable of leading a team of IT professionals while driving innovation and operational efficiency.

Offer

Key Responsibilities

• IT Infrastructure & Systems Management – Oversee installation, configuration and maintenance of servers, networking equipment and IT hardware / software.
• Ensure the uptime, performance and security of company IT systems and infrastructure.
• Manage backups, disaster‑recovery solutions and business‑continuity plans.
• IT Security & Compliance – Implement and monitor robust cybersecurity policies and protocols (firewalls, endpoint protection, access controls).
• Conduct regular vulnerability assessments and ensure compliance with POPIA and other industry regulations.
• Oversee data‑protection encryption and secure data‑storage solutions.
• IT Strategy & Planning – Align IT infrastructure with the business goals and growth plans of TSTEC.
• Identify emerging technologies that could enhance business operations or client solutions.
• Stay up to date with changes and developments in the IT industry that could impact our clients’ IT infrastructure.
• Develop and manage IT budgets, procurement and vendor relationships.
• Service Delivery & Support – Manage IT support functions for internal staff and client‑facing systems.
• Be responsible for the technical onboarding and training of new technicians.
• Implement ITIL best practices for incident, problem and change management.
• Monitor and maintain SLAs for internal and external service delivery.
• Team Leadership & Development – Lead, mentor and evaluate IT staff performance, providing training and growth opportunities.
• Continuously up‑skill and remain knowledgeable on the latest trends, tools and services within our product stack to ensure we offer cutting‑edge solutions.
• Foster a collaborative and high‑performance culture within the IT department.
• Projects & Implementation – Manage IT projects from inception to completion (e.g. cloud migrations, network upgrades).
• Coordinate with business units and clients to ensure seamless delivery of technical solutions.
• Prepare and deliver a weekly technical report and updates to senior management.

Qualifications & Experience

Key Competencies

Remuneration Market‑related salary (based on experience and qualifications).

How to Apply

Interested candidates should send their CV and a cover letter to with the subject line “IT Manager Cape Town”.

Monthly Salary : Market related

Required Experience : Manager

Employment Type : Full‑Time

Experience : years

Vacancy : 1

Key Skills

Computer Hardware, IT Experience, IT Management, Network Installation, Vendor Management, Computer Networking, Microsoft Windows Server, Windows, IT Service Management, ITIL, SAN, Network Architecture

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