People Effectiveness Partner

Mukuru is a fast‑growing fintech business transforming access to financial services across Africa and beyond. To support our ambitious growth, we’re looking for a People Effectiveness Partner who will help design, implement, and embed innovative people practices that drive performance, growth, and employee experience across the Group.

This role is perfect for someone who thrives at the intersection of Organisational Development, Talent, and Change , and who wants to make a real impact by shaping how we grow and support our people.

What You’ll Do

Design and deliver frameworks for Talent Management, Succession Planning, and Leadership Development that prepare Mukuru for the future.

Drive the rollout and continuous improvement of our Performance Management process.

Partner with leaders and HC teams to review and align organisational structures and support Organisational Design initiatives.

Lead Change Management interventions, including crafting communication strategies that bring people on board.

Shape engaging Onboarding and Offboarding experiences that strengthen the employee journey.

Develop Strategic Workforce Planning models that ensure the right people are in the right roles at the right time.

Conduct best practice research and translate insights into impactful, fit‑for‑purpose solutions.

Build dashboards and metrics to measure the success and ROI of people initiatives.

What You’ll Bring

Minimum 5 years’ experience in Organisational Development / Design (corporate or consulting).

HR degree or related qualification (essential); Honours in Industrial Psychology / HCM desirable.

Knowledge of frameworks in Performance, Talent, Change, Organisational Design, and Leadership Development .

Advanced Excel, Power BI, and PowerPoint skills.

Strong project management, research, and stakeholder management abilities.

Certification in Change Management (advantageous).

Should you be appointed in a remote / work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work‑like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.

NB : ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

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