SUPPORT ADMINISTRATOR to be based in Bellville, Cape Town

THE MINIMUM REQUIREMENTS FOR THE ROLE ARE :

Non-Negotiable :

• Matric / Grade 12 certificate or equivalent qualification, WITH a minimum of 2 years experience in a customer support, administrative, or operations support role.
• Familiarity with customer service or ticketing environments AND experience using ticketing systems such as Jira, Zendesk, Freshdesk, or HubSpot Service Hub.
• Proficiency in Microsoft Office Suite
• Exceptional written and verbal communication skills, WITH the ability to craft clear, professional customer correspondence and internal updates. Must also be comfortable managing both inbound and outbound calls.
• Must hold a valid drivers licence and have a reliable vehicle.

Will also count in your favour if you have :

DUTIES WILL INCLUDE :