Readvertisement Service Supervisor Field Service Global Grade 10

Key Output

• Supervise a team of artisans and assistants in the maintenance and repair of earthmoving equipment and / or components
• Manage and monitor work in progress
• Apply all applicable policies and procedures, e.g. warranty, safety, etc
• Effectively communicate verbally and non-verbally with team, management, customers and peers
• Utilise appropriate processes such as succession planning, PM & L&D to develop and grow team and self
• Ensure outputs of service audits are achieved.
• Make sure that all repairs are performed in line with the warranty procedures
• To manage and repair all the equipment repairs
• To successfully lead the team and ensure that all repairs are done timeously,
• Effectively manage the team meetings, to complete monthly reports.
• To liaise with the Service Management to ensure that all outputs are met.

Qualification, Experience and Competencies

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