NOC Engineer T4Network1 • Midrand, Gauteng, South Africa
NOC Engineer T4
Network1 • Midrand, Gauteng, South Africa
2 days ago
Job descriptionField Team Support : Monitor escalations and assist with device connection and bespoke requests. PRTG Monitoring : Track offline sites / sectors identify recurring issues update sector details and alert NOC teams. Escalations : Manage down / flapping / restoring sites; support Area Managers on client-specific issues. APEX Support : Handle complex escalations related to network quality VPN VoIP or cloud services. Node Management : Monitor node capacity migrate clients as needed and plan new sectors with mast engineers. Network Management & Design : Lead OSPF MPLS / VLAN IP addressing and change control processes. Monitoring & Troubleshooting : Proactively detect and resolve network issues; escalate unresolved fibre / RF faults. Client & Internal Escalations : Serve as final escalation point resolve complex client queries and mentor juniors. Security & Compliance : Deploy firewall configurations and enforce SOPs for network security. Collaboration & Cross-Functional Support : Work with Field Ops RF and CE teams to maintain network resilience. Project Management & Documentation : Lead network projects document changes and support infrastructure upgrades / migrations. 34 years experience in a NOC role with at least one networking qualification. Experience with Ubiquiti Cambium or similar wireless vendors . Strong understanding of IP networking dynamic routing protocols and ISP network design . Basic knowledge of PtMP wireless technologies and 2GHz / 5GHz applications . Thorough understanding of network topology including access and core networks . Awareness of link capacity impacts upstream / downstream dependencies and node performance. Ability to handle escalations in the absence of the NOC Manager. Proficiency in managing infrastructure team escalations and responses . Strong analytical and diagnostic skills for identifying and explaining node failures. In-depth networking knowledge equivalent to CCNP level .
An ever-growing Internet Service Provider is looking for T4 Network and Operations Centre Engineer
Company and Job Description :
- Exposure to Large-Scale Wireless Infrastructure - They build and operate their own custom wireless network including towers access points hotspots and proprietary hardware.
- Fast-Paced High-Impact Technical Environment - They run thousands of hotspots network issues are high-priority and meaningful. A NOC engineer directly contributes to uptime reliability and service quality for tens of thousands of users.
- Opportunities for Growth & Skill Expansion - Get exposure to network monitoring & optimization and Radio / Wi-Fi technologies.
- Mission-Driven Community-Focused work - The companys core mission is to bridge the digital divide and provide affordable internet access to underserved communities.
Key Responsibilities :
Job Experience and Skills Required :
Apply now!
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Key Skills
Feed,Customer Service,Apache Tomcat,ABAP,Application Development,Front Office
Employment Type : Full-Time
Experience : years
Vacancy : 1
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Engineer • Midrand, Gauteng, South Africa
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