Customer Value Proposition Lead

Customer Value Proposition Lead page is loaded## Customer Value Proposition Leadlocations : Johannesburgtime type : Full timeposted on : Posted Todaytime left to apply : End Date : November 11, 2025 (10 days left to apply)job requisition id : R42339#

• Job Description
• Dear Future, Customer Value Lead The role requires you to own and evolve the customer value proposition strategy, ensuring alignment between CVM, marketing, and product teams to deliver compelling, data-informed propositions. formulate tactical strategy and associated delivery plans through managing the end-to-end core value propositions while ensuring operational implementation through the achievement of value propositions. This role will craft Operational strategies to grow and build Banking products through enabling horizontal alignment across sub-segments to provide sustainable long term returns and profitability.
• Are you someone who can :
• Integrate business information, and compare, analyse and produce reports to identify trends, discrepancies and inconsistencies for decision making purposes.
• Set tactical goals and optimise the use of the people, finances and technologies in order to realize those goals.
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence.
• Draw up a budget aligned to tactical delivery plans, monitor effectiveness and report on variances.
• Design and implement new or cutting-edge systems, solutions and processes and initiate innovations and changes aligned to business strategy.
• Establish mutually beneficial relationships with stakeholders, that support thought leadership, innovative and integrated practice solutions.
• Develop tactical plans to drive revenue growth.
• You will be an ideal candidate if you can :
• Lead the development and execution of market-leading CVPs that optimise customer experience and profitability across segments.
• Integrate customer insights, behavioural data, and competitive analysis into proposition design.
• Partner with marketing to ensure CVPs are effectively communicated and embedded in campaigns.
• Drive cross-functional collaboration to align CVP initiatives with lifecycle management and strategic goals.
• Link to CVM / CVO : Anchors CVM’s role as a strategic enabler, translating insights into actionable propositions.
• Supports CVO’s value engineering framework by ensuring propositions deliver measurable impact.
• You will have access to :
• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate
• We can be a match if you are :
• Attention to detail
• Takes initiative
• Good communication#Post#Fnb#LI-ZN2All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.# #
• Job Details
• Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.
• 11 / 11 / 25All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .

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