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Desktop Support Engineer – IT Support job – Highly competitive salary – Cape Town, South Africa
Initiate InternationalCape Town, Western Cape, South Africa21 days ago
Job descriptionProven experience in desktop support in a commercial or fast-paced environment. Strong technical knowledge of Windows / Mac systems, printers, Wi-Fi, and networking hardware. Hands-on familiarity with AD, Office365, JAMF, SCCM, VMware, Okta, DNS / DHCP, and related tools. Excellent problem-solving skills with a proactive, solutions-driven mindset. Strong communication skills with the ability to explain technical issues simply. A collaborative team player who takes ownership and adapts quickly. Experience with Juniper or Cisco hardware will be a plus.
Overview
Job title : Desktop Support Engineer – IT Support job – Highly competitive salary – Cape Town, South Africa
Job Location : Western Cape, Cape Town
Deadline : December 01, 2025
Responsibilities
- Providing frontline support for Windows and Mac devices, printers, mobile devices, and AV equipment.
- Troubleshooting and resolving IT issues, from connectivity faults to software errors.
- Monitoring systems and networks to proactively detect and resolve issues.
- Managing onboarding and offboarding processes including accounts, permissions, and devices.
- Supporting business-critical applications such as Office365, Active Directory, JAMF, VMware, and SSO tools.
- Ensuring secure access management, compliance, and cyber-awareness education.
- Supporting collaboration tools, video conferencing, and meeting room technologies.
- Maintaining IT documentation and sharing knowledge across the business.
- Sug gesting and implementing process improvements to enhance reliability and efficiency.
Qualifications
Closes : Oct 15, 2025
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It Support Engineer • Cape Town, Western Cape, South Africa
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