Remote IT Support Engineer - USA MSP

Join to apply for the Remote IT Support Engineer - USA MSP role at Scaled Inc

Scaled Inc is a leading staff augmentation firm that connects USA-based Managed Service Providers (MSPs) with top-tier South African technical talent. We take pride in delivering exceptional technical expertise and outstanding service to our clients.

As we expand our operations, we seek a talented and motivated Technical Project Manager and Technical Project Engineers with expertise in Office 365, Desktop, Cloud-based Infrastructure, and Virtualization to join our dynamic team.

Responsibilities

• Migrate, Configure, and Deploy Office 365 applications, including Exchange Online, SharePoint Online, and Teams. Migrations from on-prem server(s) to Office 365 a plus
• Deploy Desktop Solutions. Assist with software installations for the project teams. Knowledge of and experience with Intune deployments a plus
• Setup & Administer Windows Server Infrastructure : Configure, Deploy and Manage Active Directory, Group Policy, DNS, and related server administration tasks
• Security : Implement appropriate measures to ensure the integrity, security, and availability of IT systems
• Collaborate on IT Projects : Work closely with the IT team to support systems after deployment.
• Document IT Processes : Maintain detailed documentation of IT processes, procedures, and system configurations.

Requirements

Ideal Certifications

Job Type : Full-time, Permanent (Not a Contract Position)

Seniority level

Employment type

Job function

Industries

#J-18808-Ljbffr