Technical Support : Gis & Risk Analysis

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more.Santam is looking for a passionate and energetic individual for a position as Technical Support : Geographical Information Systems & Risk Analysis who will be based in Tygervalley, Bellville. This exciting opportunity is available within Santam Group Underwriting.What will make you successful in this role?This role will provide support to the technical specialist in the Risk Management Team, positioned in the Underwriting Risk Management department. This will include : Assist with the management of certain project deliverables (e.g. geocoding, thatch accumulation, etc.).Assist with the management of ESRI's cloud solution, ArcGIS Online.Data management : collection, cleaning, analysing, and visualisation of non-spatial / spatial data.Daily duties on the FloodQueries (flood) mailbox and the MyLocation (geocoding) mailbox.KEY ACCOUNTABILITIES : Assist with the management and execution of the project deliverables.Underwriting Viewer support : Provide administrative and data management support to the ArcGIS Online Viewer application.Data collection, cleaning, and analysis : Perform daily GIS tasks relating to data collection, cleaning and analysis for both spatial and non-spatial data.Geocoding of Santam policy data : Perform the cleaning of address data, followed by geocoding and reverse geocoding.GIS analysis.Report writing (presenting research or analysis results).LITool updates on the Viewers and PolicyCenter (PC).Application development, support, and updates.ArcGIS Online management and support.Conduct training sessions (e.g. geocoding, viewers overview).FloodQueries mailbox management : Be responsible for e-mail queries relating to flood reviews one day per week.MyLocation mailbox management : Be responsible for e-mail queries relating to geocoding enquiries one day per week.Qualifications & ExperienceBSc / Bachelor's degree in Geomatics / Geoinformatics or relevant specialist degree.10 - 15 years' experience as a GIS Technologist / Professional.SkillsBasic knowledge of disaster risk (floods, fire, etc.).Must be proficient in the ESRI software suite (e.g., ArcGIS Pro, ArcGIS Online).GIS data capture, data preparation and analytics.Python scripting skills for customisation and automation will be a benefit.Geocoding capabilities.Spatial analytics.Coordinate Systems and Map Projections.Research and report writing.Advance knowledge in MS Office : Word, Excel, PowerPoint, Outlook.Good communication, presentation, and networking skills.Ability to work under pressure.Teamwork.Analytical thinking.Problem solving.Time management.Client focus.Flexibility and adaptability.Drives results.Cultivates innovation.Plans and aligns.Balances stakeholders.

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