PS Officer Operations

Job Description:

• Investigation support and emergency protection duties will be part of the activities of this role Personal risk is a factor in the role due to Bullion / Cash transport duties, (if applicable), criminal investigations, armed response. VIP escorts and Counter Industrial Action situations.

Effective provision of protection services for Operation:

• Investigate crime and the transgression of standards and procedures
• Patrol and inspect all company property within delegated area of responsibility
• Ensure that all CIA procedures are understood and drills attended
• Continuously liaise with the Supervisor on security activities
• Ensure that safety and legal standards are adhered to in performing protection duties
• Ensure that operating standards and procedures are up to date and understood by the team
• Monitor and advise on the settings of monitoring equipment to optimize performance
• Monitor the process regularly to ensure conformance
• Good employee Public Relations understanding of security standards
• Administers security codes used in the facility
• Assists in security screening of employees and recruits
• Assist during emergencies and injuries to employees
• Control issuing and receiving of all security equipment to team
• Issue, receive and register all equipment in the department including firearms and specialist security equipment
• Ensure that materials, resources and equipment are available and in working order for the teams'. requirements before shifts
• Conducts inventory and stock checks at different security points on a monthly basis
• Drive security vehicles effectively and safely
• Ensure that the protection initiatives facilitates the needs of the Operation.
• Communicate problems to Supervisor
• Compile accurate security reports including incident and investigation reports
• Allocate required job instructions to employees
• Maintain applicable Safety, Regulations, Legislation, Codes of practice and standards appropriate to systems
• Complete applicable safety, injury, hazard, risk and incident reports for area
• Conduct and/or participate in required meetings
• Ensure that accurate labour records including overtime worked are maintained for the team where applicable
• Support the protection of assets in high risk situations such as during Industrial action and emergencies
• Prepare ad-hoc reports for management or other information customers
• Complete regular audits and observations required in the Unit
• Ensure all reports are submitted to relevant superiors
• Ensure that system administration requirements are complied with
• Ensure that investigation information is accurate and secure
• Ensures that all tasks and duties and subordinate tasks and duties are done, as prescribed and in accordance with standard procedures and in a confidential manner
• Act as a witness when called upon in criminal and disciplinary cases
• Effective liaison with Protection Services specialists and SAP
• Document and report all disciplinary actions taken
• Regularly check reports for any irregularities and disturbances and report on that

Good employee Public Relations

• Effective two way open communication with employees in team
• Develop a trusting and mutual respect relationship with the roles stakeholders
• Supports employees to work in a safe, productive and legal environment
• Support and participate in the training and development requirements of employees Ensure that employees have clear work allocations, plans and instructions
• Communicate effectively with Protection Services Superintendent
• Support the induction of new employees
• Support disciplinary and grievance inquiries
• Identify potential conflict situations and minimize the implications
• Control discipline and ensure fair decisions regarding ER policy
• Fairly manage cultural diversity
• Encourage and motivate employees to develop and further their education and skills
• Ensure that work is fairly allocated
• Ensure competency of employees in team for the work required
• Control shift rosters, to ensure the area is adequately resourced
• Encourage co-operation and teamwork as well as cooperation between team and clients
• Testify in criminal court/CCMA
• Relation with general public
• Perform CIA duties as required
• Abides by and understand all security codes, standards, procedures and orders
• Perform standby duties and overtime if required
• Ensure VIP protection and escorts
• Identify opportunities to improve security
• Participation in improvement projects within Protection Services
• Support efforts to overcome operational problems
• Identify risks and threats to the process/functions proactively
• Cultivate necessary information sources and gather relevant information
• Communicate effectively with Protection Services Superintendent
• Encourage co-operation and teamwork between team and clients
• Support of HR initiatives and participate in meetings and seminars
• Forward complaints and recommendations to security manager

This role is at a C4 level reporting to the PS Superintendent / PS Senior Superintendent

Qualifications:

• Grade 12
• Registered with PSIRA Grade B with Armed response qualification (Response security)
• Applicable Dog Handler (DH4) Unit Standard qualifications, advantageous
• Applicable firearm Unit Standard qualifications - Statement of Results for Handle and use for Business purpose Competency for handgun, shotgun and rifle
• Tactical Unit Standard Qualification - Statement of Results for Demonstrate Tactical proficiency and knowledge
• SAPS Firearm Competency for handgun, shotgun and rifle
• Valid driver's license code B

Experience

• Minimum 4 years experience in Security or equivalent environment
• 2 years experience in supervisory position

Knowledge and Skills

• Computer literacy
• Basic knowledge of applicable business reports writing
• Good Communications Skills
• Communications in English (spoken, written and reading)
• Handling and protecting the crime scene
• Crowd management/CIA
• Responding to violent crimes
• Handling various emergency situations
• Good working relations

Pre-Requisite

• Psychometric Assessment for firearms
• Firearm Competency
• No criminal record
• Pass polygraph test
• Must be able to do shift work, overtime and , if required, standby.

Closing Date:

• 02 June 2025