Debtors Clerk

SUMMARY:
PATIENT LIABLE DEBTORS CLERK | MEDICAL INDUSTRY
ð Johannesburg | ð° Negotiable, based on experience

POSITION INFO:
Are you a Debtors Clerk who knows how to chase the money WITHOUT chasing the patient away? ðð°
We’re looking for a Patient Liable Debtors Clerk who can bring the perfect mix of collections, communication, negotiation and compassion to a busy medical environment.
If you’re great with numbers, confident on the phone and know your way around an age analysis, this could be your next move!
Key Responsibilities :

• Manage and maintain patient-liable debtor books
• Monitor age analysis and follow up on overdue accounts
• Make collection calls, send emails & SMS follow-ups
• Negotiate payment arrangements and follow up on promises to pay
• Resolve patient account queries professionally and efficiently
• Assist with legal collections where required
• Maintain accurate debtor records and collection notes
• Assist with reconciliations and month-end reporting
• Work towards collection targets and reduce debtor days

Job Experience and Skills Required
Education:

• Matric / Grade 12

Experience:

• 3+ years’ experience in medical debtors, patient-liable collections or credit control
• Medical billing experience = a BIG advantage!

Skills:

• Strong Excel, Word & Outlook skills
• Understanding of medical aid processes, patient liability & healthcare billing
• Excellent communication & negotiation skills
• Strong attention to detail and accuracy
• Confidence handling difficult conversations with professionalism and empathy